QUESTION: Does it take a lot of effort and time to submit an Improvement Request Form for planned exterior improvements at our residence, to request repair or maintenance of common area assets (HOA-managed sprinkler system, community park playground or, picnic benches, etc.), or to report a violation of our CCRs?
ANSWER: No
Improvement Requests: The form that needs to be submitted to the HOA Architecture Review Committee prior to an exterior improvement being initiated is available on both the Springs HOA website’s Pages & Links tab and the Hill Country Management website. Get the Improvement Request Form for submission on-line by clicking on HERE. Please remember to include any relevant attachments when you submit the form. The ARC will make a decision on your improvement request within 30 days of the request being accepted. Additional information on the Improvement Request process can be found in HOA CCR Article IV, Architectural Review Committee, and on the ARC Overview document available on our HOA website’s Pages & Links tab.
Common area repair/maintenance request and CCR violation reporting: Both topics are included on the same Hill Country Management form, available on both the Springs HOA website’s Pages & Links tab and the Hill Country Management website. The form can be accessed for submission on-line by clicking on HERE. The form allows the submitter to remain anonymous, although information on the submitter must be completed so that HOA management can contact the submitter should additional information be needed. When submitted, an automated e-mail response will be generated by Hill Country Management and sent to the submitter, providing a copy of the submitted information.
These periodic CCR messages intend to remind residents of The Springs of the Covenants, Conditions, and Restrictions (CCR’s) that apply to all Springs residents solely by our election to live in this community. The purpose of the CCR’s is to maintain specific standards for the good of us all, as articulated in their definition:
“THE SPRINGS AT STONE OAK is encumbered by these Restrictive Covenants for the following reasons: to seek to achieve the best and highest use and most appropriate development of the property; to protect lot owners against improper use of surrounding lots; to preserve so far as practical the natural beauty of the property; to guard against the erection of poorly designed or proportioned structures of improper or unsuitable materials; to encourage and secure the erection of attractive improvements on each lot with appropriate locations; and to secure and maintain proper setbacks from streets and adequate free space.”
If you are a Springs resident who has misplaced your copy of the CCR’s, or are a new resident who wasn’t provided a copy by the previous owners or your realtor, you can view (and download in Adobe Reader [.pdf] format) the complete Springs CCR’s and By-Laws at the Consolidated Bylaws and CCRs section of this website, located in the Pages & Links tab.
